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Patient advocacy and pursuit of coverage with all primary and secondary insurers
For most patients, insurance coverage is straightforward and the claims process works smoothly. But when it doesn't, it can be alarming. We can help. Patients are battling cancer - we'll battle the bureaucracy.
With one quick call to us, we can gather the information we need to chase down coverage with primary or secondary insurers. We're "in-network" in over 160 health plans covering 125 million+ lives - and have experience, expertise and contacts with virtually every insurer in the US. We'll do the phone work and make things easy for the patient.
Sometimes, we can even resolve calls instantly. Insurer's Explanation of Benefits (EOB's) can be confusing and sometimes misleading or frightening. Our InfuEase insurance advocacy service provides a dedicated Patient Advocate who helps decipher the language of claims and reimbursement.
InfuEase provides calm and respectful answers to all ambulatory infusion-related insurance questions from a knowledgeable, experienced professional. All InfuSystem patients can access InfuEase at no additional cost or fee.
InfuEase Highlights
- Insurance knowledge and expertise that allows patients to focus on getting well
- Clarification of insurers "Explanation of Benefits" (EOB) statements
- Easy-to-understand explanations of covered services, networks, etc.
- Contact, follow-up and pursuit of patients' insurance coverage(s)
- Calm and respectful answers to all insurance-related questions
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